Refugee Resettlement Officer (3 Year FTC) (Ref: POS014034)

Hours and Pay

Salary: £31,067 - £33,366 per annum
Salary Band: £30,001 to £40,000
Post Type: Fixed Term
Hours Per Week: Full time

Job and Application details

Categories: Housing
Directorate: N/A
Published Date: 14/07/2025
Closing Date: 29/07/2025

Darlington Borough Council are seeking to appoint someone who is enthusiastic, highly organised, and customer-focused with a positive attitude who can deal confidently with people and partners. You will be required to work with complex and vulnerable clients by providing housing advice, support and assistance to those potentially homeless or in housing need, providing a high standard of housing advice and guidance to clients and landlords. You will work alongside a wide range of statutory, voluntary and community groups, providing effective support in accordance with Home Office requirements. You should have a minimum of 2 years’ experience of working in a housing/social care or related environment together with experience of dealing with vulnerable people and knowledge of the homelessness legislation. Candidates will need to have effective communication and negotiation skills, work well within the team, as an individual and work positively with members of the public. The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as: - 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working) - Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions - Flexi-time scheme - Flexible working - Generous Maternity, Paternity and Adoption Leave schemes - Staff equality forums - Green Car Leasing Scheme - Access to a wide range of training, learning and development - Physiotherapy service - Confidential counselling service - Great wellbeing offer - Cycle to Work Scheme - Dolphin Centre Fit for Life Discounts - Local and National retailer discounts - Vivup employee benefit app and Lifestyle Savings - Arriva Employee Travel Club For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video: https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/ Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page: https://www.darlington.gov.uk/jobs-and-careers/ For detailed information on this role, please refer to the Role Profile and Supporting Documentation. For a further informal discussion, please contact Rachel Foster, Housing Team Leader – Management Services on 01325 403274 General Information for Applicants: All applicant email correspondence will come from [email protected] and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted. If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 403217 or [email protected] , who will be happy to assist.

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